Shipping policy

Chef Shay’s Signature Seasonings – Shipping Policy

Thank you for shopping with Chef Shay’s Signature Seasonings!

Order Processing
All orders are processed within 4 business days (Monday through Friday, excluding holidays). Once your order has been prepared and shipped, you will receive a shipping confirmation email with your tracking number.

Shipping Rates
Shipping costs are calculated at checkout based on your order size, weight, and delivery destination.

Delivery Times
Delivery times vary depending on the shipping carrier and your location. While we do our best to ensure timely delivery, we are not responsible for delays caused by the shipping carrier, weather, or other unforeseen circumstances.

Tracking Your Order
Once your order ships, you will receive an email with a tracking number so you can monitor your package’s delivery status.

Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. Additional shipping charges may apply if a package must be reshipped.

Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 3 days of the delivery date or expected delivery date. We will work with the shipping carrier to help resolve the issue.

Thank you for supporting Chef Shay’s Signature Seasonings. We appreciate your business and look forward to adding bold flavor to your kitchen!